The Key to Our Success is
Knowing That:

Our Customers:
are the most important people in our business.
Our Customers:
are not dependent on us - we are dependent on them.
Our Customers:
are not an interruption of our work - but rather the purpose of it.
Our Customers:
are doing us a favor when they call - we are not doing them a favor by serving them.
Our Customers:
are not people we should argue with or try to match wits with.
Our Customers:
are people who come to us with their needs - it is then our job to fill those needs; pleasantly and efficiently.
Our Customers:
are deserving of the most courteous and attentive treatment we can give.
Our Customers:
are the individuals that make it possible to pay our salaries - regardless of whether we are office employees, service technicians, salespeople or managers.
Our Customers:
are the life-blood of this business.

Geauga Door Sales & Service, INC.